I specialise in custom built business support software. My experience as a technical editor, developer, and support specialist provide me with a wide range of technical and non-technical skills that permit me to work with your team and build the applications you need to support your business.

Business support software provides many benefits. Well designed software enhances productivity by reducing errors, tedium and frustration. A single shared resource improves communication and accuracy. Concise, tailored reports provide up to date and accurate metrics ranging from executive summaries to detailed reports on status, visibility of issues, and insight for estimation and forecasting.

I provide an end to end solution including design, development, instructions, and training. Using my proven ability I will work with your team to capture your processes and the associated data points and draft system and user interface requirements for an application tailored to your needs. With the requirements clearly defined I will develop an application that fulfills the needs for usability, data management, and reporting. I will author instructions and provide training for all necessary staff on use of the application.

I have successfully implemented projects of many kinds:

• Data extraction and manipulation for system to system migrations.
• Task tracking and reporting for process improvement.
• Quotation tracking, maintenance, and reporting for sales support.
• Inventory control for data migrations.
• Data lookup and display for quick reference.
• Parts tracking for automated documentation generation.

I look forward to discussing how I can help you and your business. Please contact me by e-mail at proserv at oakdavis dot ca

Oak Davis, B.Sc